1. Information we collect
When you submit a Home Loan, Personal Loan, Loan Against Car or other enquiry, we may collect information you provide such as your name, mobile number, email address, city, employment or business details, income details, PAN information, loan requirement, property information and vehicle information where relevant.
2. How we use your information
We use submitted information to process your enquiry, assess which loan product or partner may be relevant, contact you regarding your request, facilitate communication with lending partners, maintain records, prevent misuse and improve our services.
3. Sharing for loan enquiry processing
With your consent, your information may be shared with relevant banks, NBFCs, lending partners and authorised intermediaries for the purpose of processing, evaluating or following up on your loan enquiry. These entities may apply their own privacy policies and regulatory obligations.
4. Data security
We use reasonable administrative and technical safeguards intended to protect information handled through the website. No internet transmission or storage system can be guaranteed to be completely secure.
5. Cookies, analytics and advertising measurement
We may use website analytics, tag-management and advertising measurement technologies, including Google Tag Manager and related services, to understand website usage and campaign performance. These technologies may set or read cookies depending on your browser and applicable settings.
6. Your choices and requests
You may contact us to request correction of information you submitted or to raise a privacy-related question, subject to applicable legal and record-retention requirements.
7. Contact
For privacy questions, email support@creditlelo.in.